It all starts with the audience.

About Us

We are a creative and strategic agency:

Our specialty is live meetings and internal communications. We help clients, like you, who want to improve and enhance internal engagement.

With offices in Basel, Toronto, Cambridge and Singapore our team of 25 works across the globe (and time zones) with some of the world’s most recognised brands and organisations.

We care deeply about audiences – and you are our first and most important.


To truly engage the audience, inspire sustainable behaviour change, and create tangible business results for our clients.

The single biggest problem in communication is the illusion that it has taken place.

George Bernard Shaw

We really think GBS was on to something – communication cannot be taken for granted.  At Audience our relentless focus is therefore to help our Clients find the right words and then express them in such a way that they truly resonate with their audience –  allowing their messages to be understood, experienced  and acted upon.

By anchoring to the audience perspective, we help our clients to challenge the way they think about content, delivery, and design.

For us, the only real measure of success is how well an idea, a piece of information, or a moment of inspiration is felt and experienced by the people receiving it.

That’s why we bring an intensive and unrelenting focus to the audience experience.

We challenge ourselves and our clients to start by looking at every communication touchpoint from the perspective of the people who will be experiencing it and work with them to create three core elements:

What do they want?

What do they need?

What’s in it for them?